We can address any inquiries you may have. submit a request to us using the online form. Give +971 43350814 a ring if you still need assistance.

You may still monitor your parcel even if you don't have a tracking number by using your purchase order number or the reference number linked to your shipment.

You may monitor the package to view a predicted delivery time frame for eligible shipments and to get status updates with near real-time tracking. Use PrimEx real-time tracker® instead if you'd want greater visibility. With alerts and notifications, you can keep an eye on your outgoing and receiving shipments during the whole delivery process.